Anyone who runs Microsoft--this afternoon I got what is called a 'cold call" from Microsoft, telling me I had a virus that was running amok in my computer system. Sakes alive, I thought. He said Microsoft had been trying to contact me for days.
Indian man, gave me his name which was something like pujnabbi mumble mumble...I played along, not really sure about all this. He wanted me to delete something in the 'cmd" file, and I said why and he got very angry with me and started shouting. I quietly hung up.
It turns out this is a very well known scam, and apparently you are supposed to report them to the consumer protection people.
Microsoft states categorically that they never cold call anyone without letting you know it's going to happen. And since I run a virus scan daily and a deep scan once a week, Im not too concerned.
If you do get an unannounced call from anyone who says they are with MS hang up. Whatever they want you to do, it's either going to cost money or eat your computer.