When I got my two latest cats, Toby and Sam, they were enrolled in HomeAgain, a microchipping concern, and it was done by the shelter as a courtesy. My first few emails from them suggested I should register, yadda yadda. I never bothered, because I could see this 'free" service had dollar signs all over it. and frankly if I lost a cat up here, they would be tracking a fisher cat to find the microchip.
So I decided, today, to register just because I could. They tell me my address is already in the database, 'did you forget your password". Hmm. maybe I did register. So I hit "send my password" and I am told my email address is not in their database. bwahahahahaha sob sob
If my addy is not in their database how do they manage to send me emails?? Awaiting the explanation from customer service on this one. Breathlessly.